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Process Effectiveness Survey

  • “I think it’s very important to have a feedback loop, where you’re constantly thinking about what you’ve done and how you could be doing it better.”

    • - Elon Musk


Overview

Processes are the foundations for Business Efficiency and Effectiveness. Regular evaluation of effectiveness of Key Processes helps to ensure they continue to meet the purpose for which they are designed and refine them to enable better efficiency and effectiveness. Applying the PDCA Cycle to Processes can deliver significant benefit to Organizations.

The Business Case for Process Effectiveness Feedback

  • → Measuring & improving Process adherence can impact Business Performance significantly.
  • → Processes can create inefficiencies (Delays for example) or become ineffective (such as become obsolete).
  • → Effective & Efficient Processes improve employee Productivity & Morale.
  • → Ineffective & Inefficient processes can pose significant risks especially those impacting Safety or Quality.

    • Our Process Effectiveness Survey helps organizations gain insights on opportunities to refine processes to make them more robust, efficient & effective. Organizations use feedback to identify actions for improving Process efficiency & effectiveness.

  • → Measure user satisfaction with Processes & Practices.
  • → Measure impact of actions taken basis feedback received.
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Key Benefits


Methodology


Our services include


Shape

Services

Hrcraft

90 Feedback Survey

Feedback from Reportees or Supervisor

Hrcraft

360 Feedback Survey

Feedback from multiple Stakeholder segments (Reportees, Supervisor, Peers) & Self

Hrcraft

180 Feedback Survey

Feedback From Reportees & Supervisor

Hrcraft

Leadership Capability Development Planning

Leveraging feedback to build / enhance Leadership Capability.

Hrcraft

Board Evaluation Survey

Evaluation of Board, Committees & Directors

Hrcraft

Employee Engagement Survey

Feedback to enhance Employee experience

Hrcraft

Onboarding Effectiveness Survey

Measure & enhance New Employee experience.

Hrcraft

Exit Survey

Insights to address Drivers of Attrition

Hrcraft

Training Effectiveness Survey

Measure Training Effectiveness

Hrcraft

Process Effectiveness Survey

Feedback to enhance Process efficiency & effectiveness.

Hrcraft

Organization Design

Align Talent with Business

Hrcraft

Performance Management

Build High Performance Orientation

Career & Succession Planning

Build Talent Pipeline.

HR Practices & Processes

Manage & Engage Talent

Lean Implementation - Mission Directed Workteams® framework.

Engage the Frontline to drive Business Results.

Vision Mission Values

Establishing a Purpose driven value based Organization

Strategic Planning

Establishing Long Term Direction for sustainable growth.

Process Automation

Leverage Technology to enhance performance.